Retail Recruiters

Our Approach to Retail Recruitment and Executive Search

At Keller, we recognize that the retail industry is constantly evolving. New challenges emerge, consumer demands shift, technology advances, and global supply chains become more complex. To effectively address these challenges, we take a deep dive into understanding the specific needs and objectives of our clients before we begin the search. To do this, our team engages in a discussion with our client, their company’s hiring managers, and relevant stakeholders. During these conversations, we review their organizational culture and gain insights into business goals and strategic priorities.

Our thorough understanding of these elements allows us to craft a highly customized approach to recruitment, ensuring we identify and attract highly skilled job seekers who not only have the right experience but also the vision and the leadership skills needed to fuel growth and drive sustained success. Once we’ve pinpointed prospects, Keller uses a range of advanced tools and methodologies—including psychometric testing, leadership assessments, and targeted sourcing strategies—to ensure we are bringing forward only the most qualified and motivated individuals. Each candidate is evaluated holistically, considering not only their technical expertise but also their adaptability, cultural fit, and ability to inspire teams.

In addition, Keller is deeply committed to fostering diversity and inclusion throughout the recruitment process. We believe that diverse teams are better positioned to innovate and solve complex challenges. Our recruitment strategies are designed to attract a wide range of candidates from different backgrounds and experiences while ensuring merit and potential are always the top criteria for selection. We actively reduce biases through structured interviews, diverse candidate slates, and a commitment to transparency in our decision-making process.

Behind Our Recruitment Method

In our early years, Keller relied on a cookie-cutter approach to recruitment, treating every vacancy in the retail space very much the same. While that generic approach produced successful placements, it also led to early mis-hires where the candidates we referred failed to integrate into the existing workforce despite having the skills and deep expertise required by our clients.

Our setbacks led us to invest heavily in developing an approach we could tailor to our clients’ needs. We recognized that no two organizations are alike and that a one-size-fits-all strategy simply would not yield long-term success. As a result, we refined our methodology to be far more dynamic and customized, allowing us to also focus on the cultural nuances of each client. We introduced a more comprehensive assessment process that goes beyond qualifications and embraced new technologies and recruitment tools to ensure we could make smarter, more informed decisions. With this refined approach, Keller was able to significantly improve the quality of hires, reducing turnover rates and ensuring candidates we placed had a lasting impact.

Our Fields of Expertise

Our team is composed of professionals with diverse academic backgrounds and extensive industry experience. Many of our recruiters hold advanced degrees in fields such as business, management, and human resources, giving them a deep understanding of the complexities of the retail industry. In addition to their academic qualifications, our team brings first-hand experience working within the retail sector. This combination of education and real-world expertise allows Keller to offer unmatched insights and provide tailored recruitment solutions that meet the specific needs of our clients.

Keller helps clients in various sectors of the retail industry source the best candidates for a range of executive and leadership roles. Sectors we recruit for include:

• Luxury/Contemporary
• Outlet
• Off-price
• E-commerce
• Pop-up Shops
• Wholesale
• Category Management
• Global Product Development
• Store Operations
• Human Resources
• Marketing
• Merchandise Planning and Allocation

Positions We Fill in the Retail Industry

At Keller, your success is our success. We take pride in sourcing and placing the right candidates for our clients. Our retail executive search services are designed to identify and source top retail talent across a broad spectrum of leadership and operational roles. Leveraging our deep industry knowledge and extensive network, we specialize in connecting visionary leaders with retail companies—ranging from pre-IPO retail businesses and private equity-backed firms to established public organizations. Our retail headhunters possess significant experience and a deep understanding of the challenges and nuances in the industry, allowing us to identify and attract prospects who not only demonstrate a proven track record of success but also align with our client’s company culture and growth objectives.

We work closely with clients to source and place leadership talent throughout the entire C-suite and senior management levels. Our expertise spans retail segments and covers roles such as retail executives responsible for district and regional management, national sales leadership, and business development. In addition, we specialize in sourcing candidates for store operations, loss prevention, e-commerce management, and supply chain leadership, ensuring our clients remain competitive.

Our client-focused service stands out due to the multi-structured process we follow. Each engagement begins with market mapping and conversations with hiring managers and relevant stakeholders to understand their needs and long-term objectives. We also maintain a pipeline of top talent, allowing us to connect with both active and passive candidates.

Why Choose Keller's Retail Recruiters?

Keller has a long-term commitment to finding experienced talent who can help businesses grow, build a company’s branding, and improve an organization’s reputation in the retail industry. We are also devoted to giving high-value service and professionalism before, during, and after the executive search. We utilize a research-driven model that combines targeted market mapping and proprietary data to surface and assess candidates. This provides us with a shortlist that boosts productivity and retention rates.

Additionally, we are committed to continuous learning and development within our recruitment practices. We understand that the retail industry is constantly evolving, and staying ahead of trends and technologies is crucial to delivering exceptional results. That is why we invest in ongoing training and professional development for our team, which includes attending industry conferences and workshops to utilizing the latest recruitment tools. This dedication ensures we remain at the forefront of the industry.

Our Promise – The Right Hire

Partnering with Keller guarantees you confidentiality throughout the search process. Our team will never reveal any sensitive information about the client or candidate at any stage of the search process. We are committed to delivering an exceptional executive recruitment service without compromising the safety of our partners and talents. Every engagement is conducted following strict non-disclosure protocols. Access is also limited to essential personnel.

Keller is committed to delivering high-value service to clients in the retail industry. This is reflected in our 210-day replacement program. If the hired candidate fails to meet client expectations within the first seven months, we will redo the search at no additional cost.

Contact us today and find out more about how we can contribute to your business’s success.