Customer Services Recruitment

Our Approach to Customer Service Executive Search

The first step in our executive search process is gaining an understanding of your unique needs, company culture, and your specific requirements for prospective employees. Once our assessment is complete, we can compare your requirements with the existing customer services team to identify any gaps.

Keller’s specialized executive search team then embarks on a thorough search for top candidates in the customer services industry. We are focused on finding candidates that are as diverse as they are experienced, as part of our commitment to inclusivity.

Our Fields of Expertise Under Customer Services

Keller offers assistance in finding top-tier talent for various industries, including customer services. Some of the customer service fields we focus on include:

• Communication and Interpersonal Skills
• Complaint Resolution
• Cultural and Linguistic Sensitivities
• Customer Education and Onboarding
• Customer Relationship Management (CRM) Software Proficiency
• Data Analytics and Reporting for Service Efficiency
• Escalation and Case Management
• Feedback Analysis and Improvement
• Loyalty and Retention Strategies
• Multichannel Support (Email, Phone, Chat, etc.)
• Product Knowledge and Training
• Quality Assurance and Monitoring
• Service Level Agreement (SLA) Management
• Technical Support and Troubleshooting
• Upselling and Cross-selling Techniques

Customer Service Positions We Place

We specialize in finding excellent customer service candidates to fill a variety of temporary and permanent openings, including administrative and leadership positions. Some of the jobs we fill include:

• Account Management Coordinator
• Account Manager
• Account Representative
• Account Specialist
• Bilingual Customer Service Representative
• Business Service Representative
• Call Center Customer Service
• Call Center Manager
• Call Center Representative
• Client Relations Associate
• Collections Representative
• Customer Care Associate
• Customer Care Representative (Inbound and Outbound)
• Customer Interaction Management Specialist
• Customer Relationship Specialist
• Customer Service Agent
• Customer Service Ambassador
• Customer Service Asset Manager
• Customer Service Associate
• Customer Service Director
• Customer Service Manager
• Data Entry Specialist
• Dialer Administrator
• Help Desk Specialist
• Receptionist
• Telemarketer

Why Choose Keller As Your Customer Service Recruitment Partner?

Keller is known as one of the best customer service recruiters in the world. We are renowned for our unmatched service and we prioritize building lasting ties with our clients.

Partnering with Keller as your trusted executive search ally, you can become a frontrunner in your field. Our deep understanding of the sector, combined with our talent acquisition expertise, is what sets us apart from other agencies.

We have built our reputation on delivering outstanding results, an unwavering commitment to quality, and a vast pool of customer service experts and professionals for our clientele to choose from.

Our Promise - The Right Hire

Professionalism is one of our hallmarks. To us, upholding client privacy is vital, and we go to great lengths to ensure confidentiality and reliability throughout each executive search process.

We are committed to helping you find the perfect fit for your business!

When you work with Keller, you allow us to contribute to your company’s growth and success.

Contact us today to schedule a consultation with one of Keller’s experts.