Financial ServicesEmployee Benefits ProducerNew Jersey

New Business Capacity for New Jersey Benefits Brokerage

Most employee benefits brokerages outsource this work. This firm built it in-house. The quest was for a producer who could best realize the commercial potential of what the firm had created.

The Client

The firm is a full-service employee benefits brokerage firm that supports employers in the Tri-State market and is located in Fair Lawn, New Jersey. Its competitive advantage is a fully in-house back office: underwriting, compliance, plan design support and client service all done internally. That infrastructure changes what a producer can do in the group benefits market, where typically producers take on the full administrative and renewal burden themselves. For the right person, it solves the friction points that otherwise slow new business production.

The Challenge

The firm was seeking a Producer capable of handling the full sales cycle on his or her own: prospecting for employers, developing relationships with HR and finance decision-makers, structuring competitive group health proposals, and closing new business. Benefits selling is consultative and has a long cycle, and requires active multi-state insurance licensing from day one. Once the relationship was established, the firm’s back office took care of everything from census management to group enrollment. The search required someone with industry credibility to get through the right employer doors, and the commercial instinct to close them.

The Solution

Outreach focused on active employee benefits producers with multi-state licenses, who have hands-on experience with the group health sales cycle and a working knowledge of the employer decision-making process that drives new business in the Tri-State market.

The Results

The incoming producer’s career was defined by employee benefits sales – managing the full cycle from employer prospecting to group enrollment and renewal management in multiple states. She consistently exceeded production targets, had an early industry recognition for her book growth, and had a broader commercial background in B2B sales and financial services that made her effective outside of a narrow product lane. She came licensed, active on the market, ready to produce.

The Impact

Now the brokerage has a producer who can originate, close, and retain employer accounts on their own. The firm has the back-office infrastructure to support front-end commercial capability, and the business has what it needs to grow its footprint across the Tri-State market.

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