Business Services Executive Search

Our Approach to Business Services Executive Search

Given our 20 years of collective experience in executive search, Keller knows that finding leaders with the right skill set and outlook can be tricky. Our goal is to reduce the strain on your internal hiring team so they can redirect their attention to higher-value activities. Our team also understands that every company is unique, so we shape our approach to align with your needs. This results in stronger hires, lower turnover, and long-term time and cost savings.

At the onset of every search, we consult with your firm’s key stakeholders to identify where your leadership bench may be lacking. These talks enable us to develop a comprehensive plan that determines our course of action for the rest of the search. To ensure we deliver the human capital you need fast, we combine state-of-the-art applicant tracking technology with our broad network of industry experts to get referrals and recommendations.

Diversity and inclusion inform every step of our candidate selection process. This means our executive search consultants evaluate prospects solely on their professional credentials and not their age, gender, or ethnic background.

When we have a shortlist of suitable candidates, we connect with each one to establish interest and schedule an interview. Each individual must then complete a detailed assessment phase where we validate their employment record, professional references, and criminal history. We present these thoroughly vetted candidates to your hiring team, who has the ultimate authority on who to hire.

Behind Our Recruitment Process

When Keller was still a young firm, we used a generic hiring procedure that overlooked the fact that no two companies share the same recruitment needs. Though this approach was adequate for common roles, it did not suffice for senior executive positions.

We arrived at this realization after we could not deliver on a project for a major client that called for a new leader. As several of our staff may remember, we had been assigned to find someone suitable for a senior role on our client’s behalf, but instead of adapting our search method, we followed our standardized approach.

While we submitted a candidate who was competent, the person did not get along with the rest of our client’s team. This led to friction, negatively impacted morale, and culminated in the departure of the hire. Although disappointing, this setback made us reconsider our modus operandi.

We proceeded to overhaul our entire approach, transforming it into the customer-focused strategy that is still our standard. This method helped move our company forward, turning Keller into the world-class executive search firm it is today. We are now a trusted name that clients turn to for placing outstanding leaders in even the toughest positions.

However, we know we can always do better despite these wins. Ongoing learning is central to our business, and we value every comment, criticism, and inquiry we receive as it helps us improve our performance.

For actionable tips on boosting workforce engagement, raising retention, and improving workflows, consult Keller’s Insights and Thought Leadership content below.

Areas We Specialize In

At Keller, we strive to locate top-notch professionals who align with your hiring needs. Our consultants often recruit candidates for roles across a range of sectors related to the business and professional services industry. For example:

• Accounting and Auditing
• Architectural and Design Services
• Business Process Outsourcing (BPO)
• Compliance and Risk Management Services
• Corporate Security and Investigations
• Digital Marketing and Advertising
• Engineering Consulting
• Environmental, Social, and Governance (ESG) Consulting
• Event Management and Corporate Hospitality
• Facilities Management Services
• Financial Advisory and Corporate Finance
• Human Resources Outsourcing
• Information Technology Consulting
• Intellectual Property (IP) Services
• Legal Services
• Management Consulting
• Market Research and Analytics
• Outsourced Customer Support Services
• Procurement and Supply-Chain Consulting
• Public Relations and Communications
• Strategy and Innovation Consulting
• Tax Advisory Services
• Training and Professional Development
• Translation and Localization Services

Positions We Fill

Keller’s deep insights into the business and professional services sector allow us to identify and place exceptional leaders for even the hardest-to-fill positions. Our expertise spans the entire spectrum of C-suite roles, from visionary Chief Executive Officers who can guide the strategic direction of your company to Chief Operating Officers who can optimize service delivery. We successfully recruit Practice Leaders, Managing Directors, and Regional Directors who are capable of building specialized service offerings and managing service operations across different locations.

Our recruitment capabilities also extend to functional leadership roles that professional services firms need to thrive. For example, Business Development Leaders, Client Relationship Directors, and Service Line Directors. We also place senior leaders for niche areas within professional services, such as Compliance Directors, Technology Directors, and Human Resources Directors.

Clients rely on us to staff their most important roles thanks to our track record of recruiting high-level roles within the industry. No matter how complex your leadership needs, we connect you with candidates who understand the unique challenges of the business services environment and possess the necessary skills and leadership capabilities to fuel long-term success.

Why Choose Keller as your Business Services Executive Search Partner?

Recruiting top talent for leadership positions within professional services is often challenging. The war for talented professionals is fierce and ongoing, especially for roles that require a rare skill set combined with managerial acumen. Leaders are also expected to be able to balance client satisfaction with operational excellence, adding another layer of complexity to these searches.

With Keller at your side, you can get access to the talent you need in the shortest possible time. We achieve this by listening to your needs and tailoring our search strategy accordingly. This allows us to refine our search and only focus on candidates who have the right qualifications and leadership style for your team. It also helps us build lasting partnerships that are based on mutual understanding and shared wins.

Finally, our executive search consultants share their in-depth industry expertise and hands-on experience with you throughout the process, empowering you to make better decisions when it comes to hiring. Our global reach also helps increase the number of suitable candidates for your position, opening doors that would have otherwise remained closed.

Our Promise – The Right Hire

Choosing to ally with Keller allows you to strengthen your leadership pipeline quickly and discreetly. We stand beside you throughout the entire engagement and for 90 days after your new leader starts, reinforcing our commitment to lasting, high-quality results. Our team also adheres to strict NDAs and the data-privacy laws and regulations in your region, protecting the safety and security of your organization and every candidate we recommend.

Additionally, we pay attention to finding candidates who truly align with your objectives and culture. We carefully screen every candidate but still work fast to deliver the talent you need. We also offer a candidate replacement guarantee in the unlikely event that a person we suggest does not live up to your expectations or resigns from the role within the first three months. If this happens, we will perform a repeat search at no extra cost.

Make an appointment with Keller today and get the talent your business needs to succeed.