Consumer | Retail
Top Travel Recruitment Agency
Connecting exceptional talent with leading companies in the tourism industry
Travel Industry Specialists
In recent years, companies in the travel and hospitality industry have faced rapid global expansion and shifting customer expectations. The evolution of technology has also brought new challenges to the industry’s operations, prompting many companies to shift towards seamless end-to-end booking processes and personalized customer communications.
As a leading executive search firm, Keller assists companies in sourcing the highest caliber candidates for leadership roles. Our search services focus on supplying our clients with executive talents capable of navigating the changes in the way customers engage with brands and make reservations.
What We Do
At Keller, we work with companies and organizations in the hospitality and travel industry that are looking to fill open executive and leadership roles. We do this through:
Assessment
We look beyond a candidate’s track record and skills during the initial evaluation. Our team also assesses candidates on other more intricate factors such as personality, management style, and motivational driver, when determining which candidates fit client requirements.
Talent Acquisition
Keller has access to a wide network of connections and senior-level candidates with cutting-edge digital and e-commerce skills needed to serve and succeed in the tourism industry.
Organization Transformation
Apart from our executive recruiting service, our team of headhunters also possesses in-depth knowledge of the tourism industry This allows us to provide sound advice to clients on improving processes and workflows that help boost employee engagement and retention.
Our Approach to Recruiting for the Travel Industry
Each search is unique. We take the time to understand our client’s company culture as well as the complex issues faced by organizations in the tourism industry. We use this insight to form a bespoke recruitment strategy tailored to our client organization’s needs.
Keller is committed to conducting a rigorous search process to supply our clients with a talent pool of diverse qualified candidates. Part of our process for finding the best fit for our clients is thoroughly assessing each potential candidate through extensive background and reference checks.
Areas We Specialize In
Our retained executive search services are available to a broad range of sectors in the tourism industry, including:
- Hotel brand owners, operators, and franchises
- Restaurant operators
- fine dining
- casual dining
- fast food
- corporate coffee shops
- Car rental
- Cruise Lines
- Tour operators
- Online tour operators
- Casino operators
- Online gambling
- Visitor attractions and leisure parks
- Airline catering
- Commercial airlines
- Contract catering
- schools/universities
- hospitals
- offices
- event caterers
- Train operators
- Cinema & Theatre
- Concierge services
- Sports arenas
Positions We Fill in the Travel Industry
As a leading boutique executive search firm, Keller’s travel recruiters go far beyond simply matching skilled candidates to job openings. Our executive recruiters partner with boards and investors to forecast the leadership capabilities their businesses will need next quarter, next year, and many years out. We also dig into revenue models, guest-experience data, and emerging travel tech to map out factors that can support profitable growth. These insights allow us to craft an extensive candidate profile to guide us during the search.
Part of what makes Keller stand out as a premier travel industry executive recruiter is our access to a vast database and discreet global network of top-tier talent across every critical function in the industry—from strategy and P&L stewardship to digital distribution, loyalty, sustainability, and experience design. That said, our reach is not confined to a fixed set of job titles. If our partner companies in the travel sector require a certain expertise, Keller can head-hunt it.
Our talent acquisition process is backed by years of research and can be tailored to meet the growing needs of our clients. Our specialist team performs rigorous competency interviews, behavioral assessments, and 360-degree referencing that test candidates on real-world KPIs. This results in a shortlist of highly capable job seekers with rare skill sets and a deep understanding of the industry, its nuances, and complexities. We only present the best talents who arrive ready to drive business outcomes—whether that means launching a leisure travel division in a new market, architecting a contact-free guest journey, or monetizing data across multiple touchpoints.
Why Choose Keller as your Travel Recruitment Partner?
At Keller, we are committed to providing high-value executive search services to our clients. Our extensive network of connections and industry professionals allows us to supply clients with a larger pool of candidates who are passionate about serving in the tourism industry.
In addition, our experience in the field helps us give clients sound advice on HR processes and workflows, compensation packages, and solutions to attracting, hiring, and retaining top talent.
Our Promise - The Right Hire
Keller is committed to keeping our clients and all potential candidates safe during the search process. Our team will never reveal any sensitive information about the search, the client, and the candidates before, during, or after the recruitment process.
In addition, we are dedicated to finding the right talent for you without compromising on quality. We believe your success is our success. As such, we offer to redo the search process at no cost to the client if the executive hired does not meet expectations within the first six months.
Keller is committed to assisting clients in finding the right hire capable of fostering business success and thriving in the tourism industry.
Ready to find your next exceptional leader? Contact Keller’s team of seasoned headhunters today to embark on your journey toward business success in the tourism industry.
Client Testimonials
"Keller’s knack for finding leaders who fit our culture is unmatched. They took the time to dig into our goals and came back with someone who’s not only skilled but also a perfect match for our team’s vibe. Since bringing them on, we’ve noticed a real boost in how we handle peak travel seasons. They made hiring feel less like a chore and more like a win."
- Benjamin L., Chief Executive Officer
"I was blown away by how well Keller understood our needs right from the start. They zeroed in on what makes our company unique and delivered a shortlist of candidates who were all top-notch—it was tough to choose just one! The executive we hired has already streamlined our operations in ways we didn’t think possible. Working with Keller felt like having a partner, not just a service."
- Harper P., Chief Revenue Officer
"Keller stepped in when we were stuck trying to fill a tricky spot on our leadership team. They didn’t just find us a candidate—they found someone who really gets the Travel world and brought fresh ideas we hadn’t even considered. The whole process was smooth, and now our marketing efforts are hitting new heights thanks to their pick. I’d tell anyone in the industry to give them a call."
- Michael T., Director of Regional Operations
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Your Premier HR Partner
Tailored Excellence
Our dedicated senior consultants provide attention to detail at every stage of the search process, ensuring tailored results that exceed expectations
Nationwide / Global Talent Acquisition
Leveraging our extensive network, we identify and attract world-class leadership candidates from diverse backgrounds and locations
HR Advisory Services
We offer expert advice to optimize HR processes, boost efficiency, reduce workload, and increase employee retention and engagement.
Fast Turnaround time
Our consultants expedite searches, cutting time-to-hire while securing the best talent available.
Comprehensive Solutions
Beyond recruitment, we provide value-added services from organizational health to leadership development programs
Our Search Practices
Keller follows the highest industry standards when searching for talent for its clients.
Replacement Program
We contractually commit to replacing any hire that doesn't meet expectations.
Industry-Leading Assessments
We provide thorough evaluations, including personality insights, for shortlisted candidates.
Off-Limits Protection
We protect our clients’ interests by marking their entire company workforce off-limits for our candidate sourcing. We prioritize your business excellence.
Dedicated Points of Contact
Every client has two points of contact with Keller. An account manager and a senior consultant This ensures fast & continued response
Unbiased Third-Party References
We conduct extensive background checks, covering credit, education, criminal, and employment history. We also perform security checks when needed.
