Director of Operations

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The Director of Operations Who Had Scaled Commercial Operations Across Multiple States
Commercial Cleaning

The Director of Operations Who Had Scaled Commercial Operations Across Multiple States

The appointed Director of Operations had more than 18 years in commercial cleaning, accumulated across two companies, where his role was to build the operation from the ground up. At a commercial cleaning company in the Southwest, he led the business through a sustained growth period, expanding the account base to more than 900 clients and the workforce to more than 1,500 across three states while growing annual revenue past $7 million. He transitioned the business from manual tracking to a unified ERP platform covering field operations, billing, and sales, added mobile geo-verified quality inspections across the account portfolio, and drove client retention from 92% to 97%. He took the company into a public sector account as well, personally managing the staffing plan, level 2 background clearance compliance, and operational launch of a government facilities contract. He also co-founded and built a commercial cleaning and building services company from inception to approximately $8 million in annual revenue, operating across four states and Puerto Rico as co-owner for more than eight years.

A Founding Director of Operations For US Market Entry of a 100+ Year Old Canadian Heavy Haul Carrier
Transportation & Logistics

A Founding Director of Operations For US Market Entry of a 100+ Year Old Canadian Heavy Haul Carrier

Keller Executive Search placed a Director of Operations whose career was defined by building, not inheriting. The new hire had developed commercial transportation operations from the ground up to large scale, increasing fleets and staff across multiple sites and managing multi-state operational budgets during periods of uniform growth. They had an equally impressive track record in specialized, over-dimensional freight: expanding a dedicated operation, maintaining an exemplary safety record with steady improvements in CSA scores at multiple terminals, and demonstrating the kind of detailed regulatory and engineering knowledge that heavy haul demands. This wasn’t a manager who had been handed something to run. Their history of building things was tangible, verifiable, and directly relevant to the role.

Building Regional Leadership for a Growing School Network Across Europe
Education

Building Regional Leadership for a Growing School Network Across Europe

Both roles were filled. A Regional Director of Operations was appointed to the position. A Regional Director of People and Culture was selected and accepted immediately after the Paris finals, available to start within weeks of the offer. The two placements were made within a mutually agreed upon time frame on an exclusive basis, and with no parallel agencies involved in the process.